If this article didn't help, you can talk to someone on our support team (unless we sent you here, in which case please reply via the ticket you already have open). You may also run the following command to see which application is using Secure Input and close it: ioreg -l -w 0 | grep SecureInput If you press E you'll notice a new File Explorer window opens.
Win + I is the shortcut to open settings. When this happens, quitting and relaunching the app will turn off Secure Input and allow Synergy to be able to read and send keystrokes again. The remote computer has a broken keyboard and is constantly pressing the Windows (super) key. However, some apps have bugs and they do not turn off Secure Input in some cases. Most of the time, this is fine because as soon as you have finished entering your password or other sensitive information, the app will turn off Secure Input and Synergy will start sending the keyboard input to your client again. Synergy is also unable to read keyboard input, and therefore send the keystrokes to the client. When an app turns it on, only that app can read the user's keystrokes. This is a security feature which helps to prevent any malicious app from getting access to such information. Actual Result: The keyboard does not work while using streaming applications like Parsec and running the game client. Expected Result: The game should be able to be played while using streaming applications like Parsec. MacOS allows apps to turn on Secure Input when the user needs to type any sensitive information (eg. Using Parsec on machine 2 connect to machine 1. We have noticed this issue could be caused by the Secure Input feature on your mac.
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